Account problems go to the help desk. News and promo codes come from the community channel. Choosing the right door is the single biggest factor in how quickly you get an answer — this page makes that choice obvious.
The operator's live help desk. Staffed around the clock, and the only channel that can actually look at your account.
The community noticeboard. Announcements, codes and events — not a support queue.
A payment question posted in the community channel will be slower to resolve, not faster. Community moderators cannot see accounts or release funds. Send anything involving money, identity or login directly to the Support help desk.
This form reaches this website — the independent guide — not the operator. Use it for feedback on our content, a correction, a partnership enquiry or a question about how something on this site works. For anything touching your account or your money, the Telegram help desk above is faster and is the only channel with access.
24 hours a day, seven days a week, including public holidays. Median first reply is under five minutes; payment escalations are prioritised ahead of general queries.
Within 24 hours on working days. Corrections to published information are handled first — if you spot something wrong on this site, telling us is genuinely useful.
Your password, an OTP, your UPI PIN, card numbers or copies of KYC documents. Anyone requesting these while claiming to represent us or the operator is attempting fraud — report and block them.
We are an independent affiliate site. We cannot release a withdrawal, adjust a balance, verify KYC, reset a login or apply a bonus. Only the operator's help desk can act on any of those.
Match your issue to the right channel and you will usually have an answer inside five minutes.
Every account is keyed to a phone number. Without it, the first reply you receive will simply be a request for it — costing you a round trip. Never send your password or OTP alongside it.
For a payment issue, the UPI or bank transaction reference lets support trace the transfer directly instead of searching by amount and guessing. This single detail is usually the difference between minutes and hours.
What the screen actually said matters more than a paraphrase. Crop out anything sensitive, then attach it — most issues are identified from the error text alone.
The operator's primary support channel is Telegram, plus in-app chat once you are logged in. Telegram is genuinely faster than email for payment issues because agents can respond in real time and request a screenshot immediately. Treat any phone number claiming to be official support with suspicion — voice-call "support" is a common fraud pattern in this sector.
Only ever open the help desk through a link on this site or from inside the app. Impersonation accounts copy the name and profile photo, then message players first — genuine support does not initiate contact and will never ask for your password, OTP or UPI PIN. If someone messages you claiming to be support and asks for any of those, block and report them.
Deposit limits, session reminders and self-exclusion are all in the app's account settings and take effect immediately when you set them yourself. If you want a longer or permanent exclusion, message the Support help desk and ask explicitly for account closure — that request will be honoured, and we would encourage you to make it if play has stopped being enjoyable.
Use the form above and select "Partnership or media enquiry". We do not publish paid reviews or sponsored ratings — every assessment on this site follows the same criteria regardless of commercial relationship, and that is not something we sell.
Please tell us. Bonus structures, payment methods and game libraries change at the operator's discretion, and pages can fall behind. Send the page and the detail through the form and we will verify and correct it. Where a figure here and a figure in the app disagree, the app is always authoritative.